Scavenger — Support

Need help with Scavenger? Reach out directly:

We aim to respond within 2 business days.

Common questions

How do I invite family members to my Party?

[Fill in once the invite flow is finalized — e.g. from Base Camp, open Party settings and send an invite via Messages or Mail. Invited members need an iCloud account to accept.]

How does Scout work?

Scout uses on-device text recognition to read items from a photo — no account or subscription needed. Scout Pro subscribers also get AI-suggested categories for list items.

Is my data private?

Yes — your lists live in your own iCloud account, not on a Northbaseworks server. See the full Privacy Policy for details.

How do I cancel my Scout Pro subscription?

Subscriptions are managed entirely through Apple. On your device, go to Settings → [Your Name] → Subscriptions, select Scavenger, and choose Cancel Subscription.

I found a bug. How do I report it?

Email [email protected] with what happened, your device model, and iOS version if you have it handy — that's usually enough to track down the issue quickly.